Performance and Business Improvement
Humanconnection offers best of breed systems and processes that drill down to the key requirements and factors for success, giving clients the tools to focus their business on performance and improvement. We have tools and solutions available to evaluate and measure service improvements, business metrics, business efficiencies and optimisation and productivity improvement. Our expert team can assist in management information frameworks, project due diligence, fiscal models, capital stewardship and defining and managing business expectations.
Case Study – Organisational Review
Our ability to undertake extensive 360 degree reviews, appraisals and measurements saw us given the task of reviewing a large tertiary education service centre. The review incorporated workload analysis, a new organisational structure, process improvement recommendations and professional development, and was carried out with insight and efficiency.
"I am continually impressed by your professionalism. You seem to have found a way to strike a balance between the professional nature of your work and the human qualities required to be successful in it. The examples that come to mind are:
- I find it easy to provide you with feedback (positive and negative)
- I appreciate your intuitive responses to predicting changing priorities and urgencies
- Issues are resolved promptly
- There is a high degree of tolerance and flexibility when dealing with frustrating and bureaucratic procedures
- I value the degree of trust in the relationship.”
Senior Project Manager - Multi national Technology Company